Our Team
Meet the experienced professionals who deliver production-grade integrations and data connectors for enterprise clients.
Molly Alvarado
Managing Director & Chief Architect
Molly is Managing Director and Chief Architect at Well Thought Labs, with deep expertise in API, integration, and distributed systems design. She has held senior engineering and architecture roles at MuleSoft, Red Hat, Salesforce, Citi, and Wells Fargo, working across high-scale enterprise, financial services, and capital markets environments. Her background includes low-latency systems, high-throughput messaging, and complex integrations spanning modern platforms and legacy infrastructure. Molly is known for building reliable, production-grade systems under pressure and translating complex technical requirements into robust, scalable solutions.
Max Downer
Senior Architect
Max is a Senior Software Developer at Well Thought Labs, specialising in web application architecture, front-end development, and user-centric system design. He brings over a decade of experience delivering production systems across media, telecommunications, public sector, and commercial environments, with roles at Virgin Media, ITV, Vodafone, and the UK Civil Service. With a background in graphic design alongside software engineering, Max bridges strong visual design with robust technical implementation. He is known for building clean, maintainable interfaces and services that balance performance, usability, and long-term scalability.
Toni Morales
Senior Software Engineer
Toni is a Senior Software Engineer at Well Thought Labs, specialising in the design and implementation of containerised, API-driven, and microservices-based systems. She brings deep experience delivering high-reliability integrations across banking, travel, construction, and enterprise platforms, with prior roles spanning Oracle NetSuite, Expedia Group, and large-scale infrastructure environments. Her work focuses on building resilient backend services that connect complex, heterogeneous systems, balancing scalability, observability, and operational robustness. Toni is known for a rigorous engineering approach, strong systems thinking, and the ability to deliver integration solutions that perform reliably in real-world production environments.
Che Sims
Senior Software Engineer
Che is a Senior Software Engineer at Well Thought Labs with extensive experience delivering large-scale backend systems, integrations, and data platforms across both public and private sector environments. He has worked on complex, mission-critical projects spanning government, financial services, retail, logistics, and non-profit organisations, including national-scale digital services used by millions of users. His background includes designing and operating cloud-native systems, building and maintaining long-lived integrations between modern platforms and legacy infrastructure, and delivering reliable data flows in highly regulated and operationally demanding environments. Che brings a pragmatic, delivery-focused mindset shaped by years of work on high-impact programmes, combining strong systems thinking with an emphasis on reliability, maintainability, and real-world business outcomes.
Joanna Owen
Fullstack Web Developer
Joanna is a Full-stack Web Developer at Well Thought Labs with a background that spans product design, frontend engineering, and end-to-end product delivery across a wide range of industries. She has worked in highly regulated and large-scale environments such as transport, telecommunications, government, and travel, as well as fast-moving commercial and consumer-facing products, giving her a strong understanding of how software is built, shipped, and used in the real world. This breadth of experience makes her a highly effective full-stack product builder, comfortable moving from user experience and interface design through to implementation and iteration alongside engineers and stakeholders. Joanna has a strong interest in deepening her expertise in API and integration development, and is particularly motivated by learning how systems connect behind the scenes to support scalable, well-designed products.
Brook Flanders
Head of Finance and Operations
Brook is Head of Finance & Operations at Well Thought Labs, bringing extensive experience across commercial finance, operational leadership, and financial governance in a range of UK industries. His background spans technology, media, retail, and consumer services, with senior roles covering financial planning and analysis, commercial modelling, reporting, and operational oversight in both established organisations and high-growth environments. Brook specialises in building robust financial frameworks, improving operational efficiency, and ensuring strong control, forecasting, and decision support as businesses scale. He is known for a pragmatic, data-driven approach that bridges finance and operations, enabling teams to move quickly while maintaining financial discipline and operational resilience.
Jake Cross
Head of Sales and Customer Success
Jake is Head of Sales & Customer Success at Well Thought Labs, with extensive experience working with organisations ranging from fast-growing smaller businesses to large enterprise clients operating in complex, multi-stakeholder environments. He has spent his career partnering closely with customers to uncover root causes behind commercial, operational, and technical challenges, working across executive, commercial, and technical teams to surface both immediate problems and longer-term opportunities. Jake is highly experienced in guiding collaborative discovery processes, translating ambiguous or competing requirements into clearly defined problem statements that engineering and delivery teams can confidently solve. He brings a consultative, outcomes-focused approach to shaping solutions that balance technical feasibility, commercial value, and long-term impact, ensuring projects deliver meaningful benefits for clients, delivery teams, and end users alike.
Jack Alcock
Account Executive
Jack is an Account Executive at Well Thought Labs who specialises in working with clients to clearly define problems, uncover root causes, and shape technically sound solutions that deliver real business impact. He is particularly effective in environments with commercial and technical ambiguity, partnering closely with engineering and delivery teams to translate complex requirements into well-scoped integration, automation, and software initiatives. Jack brings a strong discovery-led, consultative approach, aligning stakeholders across product, engineering, operations, and leadership to ensure solutions are both technically viable and commercially meaningful. His focus is on helping clients simplify systems, unlock new capabilities, and realise long-term value from thoughtfully engineered integrations and custom software.
Ready to discuss your integration needs?
Get in touch with our team to explore how we can help connect your systems.
Contact Us